Timer Buddies · Support
Here to help.
Answers to common questions and a way to get in touch.
Common questions
Is Timer Buddies available yet?
Timer Buddies is being prepared for the App Store. The current website introduces the app and provides help and privacy information.
What is free, and what can I unlock?
Rose, Cozy Corner, and Study Nook are free. Jerry, Philip, Charlie, Fred, Little Café, and Garden Room are optional permanent unlocks. You can buy them individually or get all four paid buddies and both premium rooms in the Complete Collection bundle in Settings. The App Store shows the price in your local currency before you confirm a purchase.
How do I restore a purchase?
Open Settings or the room gallery and choose Restore purchases while signed in to the Apple Account used for the original purchase. An internet connection is needed. Restoring unlocks does not transfer locally edited room layouts.
How do I set or pause the timer?
While paused, tap the timer to choose a preset or adjust the hours, minutes, and seconds. Tap Done, then Play. Pause stops the countdown, and Reset restores the chosen duration.
How do I move furniture?
Pause the timer first. Touch and hold furniture to select it, then drag it. Use the selection controls to rotate, resize, or remove it. Ordinary taps and swipes let you explore without moving furniture.
Can I use my buddy as a moving iPhone wallpaper?
The animated buddy runs inside Timer Buddies. This version does not provide a continuously animated Lock Screen wallpaper.
What should I include in a bug report?
Include your device model, iOS version, app version, what you expected, and the steps that led to the problem. Avoid sending payment details, passwords, or other private information.
Need a hand?
Email hanscorpsupport@gmail.com and include the app name, your device model, and a description of the issue.